How are users counted in Balsamiq licenses? Are they named or concurrent users?

Balsamiq Mockups licenses are based on named users.

A named user is any individual with the permission to create and edit mockups using the application.

  • Mockups 3 for Desktop: licenses are tied to people, not a particular machine. Each user can install it on any machine they use regularly. You can transfer a Mockups 3 for Desktop license from one user to another following these instructions.
  • Mockups for Google Drive: subscriptions are tied to a single Google account / email address.
  • Mockups for Confluence and Mockups for JIRA: in these plugins we call users "editors":
    • Licenses purchased directly from Balsamiq do not need to match your Confluence or JIRA user levels (you can, for example, register a 10-editor Mockups for Confluence license on a 500-user Confluence installation).
    • Each Mockups for Confluence or Mockups for JIRA license is for one Confluence or JIRA instance. You will need to purchase a separate license for each Confluence or JIRA instance where users want to create and edit mockups. However, the same license can be used in both a production and staging environment.
    • Only assigned, licensed editors can create and edit mockups, but all users in your Confluence or JIRA instance will be able to view mockups for free.
    • A named editor is counted towards the editor limit, whether logged in to the application or not.
    • Instructions on how to select plugin editors are here: Mockups for Confluence and Mockups for JIRA.

Additional users can be added at any time by upgrading your license.

Last Updated: Mar 23, 2015 12:38PM PDTShare: