How do I install? To install Mockups, head to the Download page (http://www.balsamiq.com/download). Look for the big Install Mockups button on the right side of the page. Click to install. What if I see Up...
Simply head over to the Download page and install Mockups for Desktop on top of your existing installation. You won’t have to re-register. To know what changed, take a look at the Release Announcements category on ...
Try installing using a native installer instead. See “Direct links” on the download page and pick the .exe, .dmg or .deb depending on your operating system. Keywords: Installation, Update
We don’t really know what causes this error…I suspect it might have to do with over-aggressive corporate proxies or anti viruses. Try installing using a native installer from the download page instead of using the .ai...
This is a one-time error you might get if you haven’t updated Mockups in a long time. The solution is to uninstall Mockups and install it again. You won’t have to re-register. Keywords: installation error misconfig...
On Windows: use “Add/Remove Programs” from your Control Panel and uninstall Balsamiq Mockups On Mac OS X: simply delete the “Balsamiq Mockups” file from your Applications directory. Make sure you empty the trash too...
This is a one-time error you might get if you haven’t updated Mockups in a long time. The solution is to uninstall Mockups and install it again. You won’t have to re-register. Keywords: Installation Error
When this happens, we recommend installing Adobe Air first, then downloading the MockupsForDesktop.air file separately and double-clicking on it to install it. One of our customers (Andy Little) ran into this when he ...
Ouch, this is a rare but nasty one, typically a Mac issue caused by bad permissions or quarantined files. Here’s a few things to try on your Mac. They are fairly technical in nature, so if you don’t know what these me...
As of January 2011, we rely on Adobe Air 2.5, which runs on these operating systems. If you are on OS X 10.5, on a PowerPC based mac, and are trying to update Mockups, we are keeping version 2.0.10 around for you here. T...
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