Support

Product FAQs

  • Is there a Mockups Viewer to share my prototypes with my clients?

    Yes! There are a few ways to achieve this. Your best options are exporting an interactive PDF or sending your clients your BMML files and images directly. Share PDF document To create an interactive PDF, all you h...

    May 08, 2012 06:41AM PDT
  • Can Mockups Export to HTML/CSS/JS, MXML, XAML, Ruby, etc?

    Not directly, no. There are too many technologies for a small company like ours to keep track of and export to, so we don’t plan on adding export capabilities natively any time soon. Our strategy instead is to use ...

    Nov 08, 2011 12:47AM PST
  • Can I add a custom control or icon?

    Yes. Mockups for Desktop supports the concept of Symbols, templates, master pages, custom components, or widgets. Please read our symbols documentation to use this powerful feature. Mockups also provides the ability to ...

    Nov 11, 2011 04:36AM PST
  • Can I reuse common elements across mockups?

    Yes! Using the Symbols feature. You may also be interested in Mockups To Go, a user-contributed collection of ready-to-use UI components and design patterns built using Balsamiq Mockups.

    Nov 01, 2011 02:23AM PDT
  • Can I specify interaction beyond linking mockups together?

    Yes! But perhaps not the way you expect. Here’s a number of techniques: Specifying Interaction with Mockups. Here’s why we’re not adding any more features to support interaction for the time being: Why We Aren’t Doing...

    Nov 08, 2011 05:25AM PST
  • What is Mockups To Go?

    Mockups To Go is a free user-contributed collection of ready-to-use UI controls and design pattern libraries to extend the collection that comes with the built-in UI Library. The Mockups are built using Balsamiq Mockups ...

    Apr 27, 2012 08:44AM PDT
  • Can Mockups integrate with XYZ?

    At the moment Mockups can integrate with Atlassian Confluence, Atlassian JIRA, XWiki and FogBugz. We continuously work to integrate it with other prominent wikis, bug tracking and Web Office platforms, and we hope to rel...

    Nov 01, 2011 02:23AM PDT
  • How can I use non-latin text in Mockups?

    The default fonts used by Mockups only include a subset of international characters. To enter non-latin text such as greek, cyrillic or asian languages, you can do one of two things: Select “Use System Fonts” from ...

    Nov 01, 2011 02:23AM PDT
  • Balsamiq Mockups Font FAQ

    On this page: What changed, and why? My old Mockups have changed. What gives? Some characters disappeared! What should I do? What changed, and why?# Mockups 2.1 introduces a new embedded font d...

    Dec 07, 2011 04:34AM PST
  • Is there a more formal skin for Mockups?

    Sketch and Wireframe fidelity UI Libraries We know that some people need to shift from idea generation with internal teams to presentation with clients or stakeholders, and in those situations the sketchy skin may p...

    Apr 19, 2012 09:00AM PDT

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