Something not working as expected? We’re here to help! Here’s a short list of steps we recommend.
1. Check Your Version
If you’ve hit a bug there’s a decent chance we’ve fixed it in a recent update. Start by checking the download page to make sure you’re running the latest version.
2. Check the Docs
If your problem isn’t a bug or the application crashing you may find the answer to your question in our documentation. You might want to start with our desktop application FAQs or maybe these FAQs about installation, licensing and purchasing. Or you can search all our docs.