How to Clear Your Browser's Cache

Modern web browsers save a lot of data locally because it helps save time and battery life. Unfortunately, this data may not always be up-to-date, and that can cause problems in web apps like Balsamiq Cloud.

This page should help you clear your cache in most modern web browsers. If we don’t have your browser listed, please reach out, and we will do our best to add it!

Apple Safari

To clear the cache in Apple Safari, you first need to enable the Developer Menu. To do that, go into Safari’s preferences (Safari Menu > Preferences) and select the Advanced Tab.

At the bottom of that preference pane is a checkbox to “Show Develop menu in menu bar”. Check it.

A new option called Develop will appear in your menu. Click on it and select Empty Caches.

Here is a gif of the entire process:

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Google Chrome

The option to clear the cache in Google Chrome lives in Chrome’s Advanced Preferences. To open that, click on the hamburger menu in the upper-right-hand corner of the browser and select Settings.

Note: On macOS, you can also select Chrome > Clear Browsing Data… from the menu and skip all the way to the end of this tutorial.

Once on the settings page, scroll down to the bottom of the page where you’ll find an “Advanced” option, click it to reveal more Settings.

Look for the Privacy and Security settings. At the bottom of that, you will find an option to Clear Browsing Data.

It is in this little menu that you will find the option to clear out your cache. Click on the Advanced Tab. For our purposes, you only need to make sure that Cached Images and Files and Hosted App Data are checked. Once those are selected, click on the Clear Data button.

Here is a gif of the entire process (on macOS):

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Microsoft Edge

Microsoft Edge has it’s cache options in the Settings menu. To access it, click on the three dots in the upper right hand corner of the browser, and scroll down to Settings.

In the Settings menu, you’ll find heading labeled Clear Browsing Data and a button to Choose What To Clear. Press it.

From here, you need only check the Cached Data and Files checkbox and then click Clear.

Here is a gif of the entire process:

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Microsoft Internet Explorer

Microsoft’s Internet Explorer is probably the browser with the easiest cache clearing. Simply click on the gear icon in the upper-right-hand corner of the browser and hover over the Safety menu item. A new menu will expand outward from there with a Delete Browser History… option. Click that.

In the Delete Browser History menu, check the Temporary Internet Files and Website Files checkbox and then click Delete.

Here is a gif of the entire process:

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Mozilla Firefox

Mozilla’s Firefox has an easy, two-step cache clearing process. The first thing you will need to do is open the Preferences menu. You can do this by clicking on the hamburger menu in the upper-right-hand corner of the browser and selecting Preferences.

Note: On macOS, you can also select Firefox > Preferences from the menu.

Once in the Preferences menu, click on Privacy and Security on the left side of the page, and then scroll down to Cached Web Content.

Click Clear Now and your cache will be cleared!

Here is a gif of the entire process (on macOS):

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