How do I cancel my subscription?

Need to take a break? No problem! Follow the steps below to cancel your subscription. If you are not sure what product you purchased, feel free to email us directly at sales@balsamiq.com.

  • To cancel your myBalsamiq subscription, please click here for complete steps. Note: If you wish to cancel and move to Balsamiq Cloud, please review this FAQ.

  • To cancel your Balsamiq Wireframes for Google Drive subscription, please click here for complete steps.

  • To cancel your Balsamiq Cloud subscription, please click here for complete steps.

  • Subscriptions for Wireframes for Confluence Cloud and Wireframes for Jira Cloud are currently sold directly by Atlassian. You can learn more about stopping your subscription via the Confluence Cloud Admin Guide or the Jira Cloud Admin Guide.

Our license products Mockups 3 for Desktop, Wireframes for Confluence Server and Wireframes for Jira Server do not have automatic renewals, so there is no payment to cancel. We have additional details about license maintenance here.



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