Can I Get a Refund or Exchange after Purchasing a Product?

If you purchased less than 60 days ago, it’s very easy for us to refund or exchange your purchase, so we’ll be happy to do it, no questions asked. Just email sales@balsamiq.com.

If you purchased longer than 60 days ago, please get in touch describing your situation and we’ll see what we can do to help.

Your subscription will not be renewed at the conclusion of the billing cycle following your cancellation request.

Please note that, even before purchasing the product, you can also take advantage of Balsamiq’s liberal evaluation policy.



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